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Privacy policy

What we collect, why we need it, and what we never ask for.

Last updated 21 September 2026.

Who we are

Mobitrend Solutions, Shop No. 481G, Shipra Sun City, Naya Khand 3, Indirapuram, Ghaziabad, Uttar Pradesh 201014, India. GSTIN 09AAVCM1934B1ZC. For any privacy question, write to support@mobitrendsolutions.com.

What we collect

  • Order details: your name, delivery address, mobile number and email address. We need these to deliver and to issue an invoice.
  • Payment status: whether a payment succeeded and a gateway reference. We do not receive or store your full card number, CVV, UPI PIN or net banking credentials.
  • Browser storage: your cart, wishlist and recently viewed items are kept in your own browser using local storage. They stay on your device and are not transmitted to us.
  • Support messages: anything you send us by email, WhatsApp or the contact form.

Why we use it

To process and deliver your order, to handle returns and warranty claims, to answer your questions, to meet tax and accounting obligations, and to prevent fraud. If you subscribe to the newsletter we use your email only for that, and every mail has a one-click unsubscribe link.

Who we share it with

Only where it is needed to complete your order: the courier company delivering your parcel, the payment gateway processing your payment, and our accountant for statutory filings. We do not sell personal data, and we do not share it with advertisers.

How long we keep it

Order and invoice records are kept for eight years, as Indian tax law requires. Support correspondence is kept for two years. Newsletter subscriptions are kept until you unsubscribe.

Cookies and local storage

This site does not run advertising or cross-site tracking cookies. It uses your browser's local storage to remember your cart and wishlist between visits. Clearing your browser data removes them.

Your rights

You can ask us for a copy of the personal data we hold about you, ask us to correct it, or ask us to delete it where we are not required to keep it for tax purposes. Email support@mobitrendsolutions.com and we will respond within 30 days.

Security

The site is served over HTTPS. Payment pages are hosted by the payment gateway, not by us. Access to order records is limited to staff who need it to do their job.

Children

This store is intended for customers aged 18 and over. We do not knowingly collect data from children.

Changes

If we change this policy we will update the date at the top of this page.